Frequently Asked Questions
Everything you need to know about shopping with Global Market Beauty.
Are your beauty products 100% authentic?
Yes, absolutely. At Global Market, we source our products directly from authorized distributors and the brands themselves to ensure every item you receive is 100% genuine and fresh.
How long does international shipping take?
We ship globally. Standard international shipping typically takes 7-14 business days, while express shipping options can arrive within 3-5 business days depending on your location.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If a product arrives damaged, please contact our support team immediately for a replacement.
Do you offer cruelty-free or vegan product selections?
Yes, we have a dedicated section for clean beauty. You can use our shop filters to specifically browse products that are certified cruelty-free, vegan, or organic.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our global tracking portal so you can monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and several 'Buy Now, Pay Later' options like Klarna and Afterpay.